Privacy Policy

01 Introduction

Jilimini ("we," "us," or "our") operates the online gaming platform accessible at jilimini.net and through associated mobile applications (collectively, the "Platform"). As the operator of the Platform, jilimini acts as the data controller responsible for the personal information of registered players and visitors.

We understand that privacy matters deeply to Filipino players. When you share your personal information with jilimini — whether during registration, when making a deposit, or simply by browsing the Platform — you are placing trust in us. We take that trust seriously. This Privacy Policy is designed to be honest and straightforward about what data we collect, why we need it, and what we do with it.

This policy is governed by and construed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as any applicable guidelines issued by the National Privacy Commission (NPC). If you have any questions about this policy or how jilimini handles your personal data, please refer to Section 13 for our contact details.

02 Data We Collect

Jilimini collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and occasionally from third parties such as payment processors and identity verification providers. The categories of personal data we collect include:

Jilimini does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, problem gambling self-declaration for responsible gaming purposes).

03 How We Use Your Data

Jilimini uses the personal data we collect for the following purposes:

• Account creation and management: To register your jilimini account, verify your identity, and maintain your account in good standing.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of features available on the Platform.
• Identity verification (KYC): To comply with anti-money laundering (AML) regulations and PAGCOR requirements by verifying that you are who you say you are and that you meet the eligibility criteria to use the Platform.
• Transaction processing: To process deposits and withdrawals through your chosen payment method, including GCash, PayMaya, BPI, BDO, and Metrobank.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance when you need it.
• Responsible gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit requests.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activity.
• Legal compliance: To comply with applicable Philippine laws, regulatory requirements, and court orders, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve the design, functionality, and content of the jilimini Platform.

Jilimini will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012, jilimini must have a lawful basis for processing your personal data. Depending on the specific processing activity, jilimini relies on one or more of the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and jilimini — that is, to provide you with access to the Platform and its services in accordance with our Terms and Conditions.
• Legal obligation: Processing is necessary for jilimini to comply with its legal and regulatory obligations under Philippine law, including AML reporting, KYC verification, and PAGCOR compliance requirements.
• Legitimate interests: Processing is necessary for jilimini's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — jilimini will ask for your explicit consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing & Disclosure

Jilimini does not sell your personal data to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require certain personal and financial data to process your transactions securely.
• Identity verification providers: Third-party KYC and AML screening services that assist jilimini in verifying player identities and screening against sanctions lists and politically exposed persons (PEP) databases.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or court order.
• Technology service providers: Cloud hosting providers, cybersecurity firms, and software vendors who process data on jilimini's behalf under strict data processing agreements that prohibit them from using your data for their own purposes.
• Professional advisers: Lawyers, auditors, and accountants who require access to certain data in the course of providing professional services to jilimini, subject to professional confidentiality obligations.

Any third party that receives your personal data from jilimini is required to handle it in accordance with applicable data protection laws and is prohibited from using it for any purpose other than the specific purpose for which it was shared.

06 Cookies & Tracking Technologies

Jilimini uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate the Platform, remember your preferences, and analyze how players use our services. Cookies are small text files stored on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These remember your preferences — such as your preferred language or display settings — to provide a more personalized experience on jilimini.
• Analytics cookies: These help us understand how players interact with the Platform by collecting aggregated, anonymized data about page visits, session duration, and feature usage. This information is used to improve the Platform.
• Marketing cookies: These are used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. Marketing cookies are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilimini Platform. For more information on managing cookies, refer to your browser's help documentation.

07 Data Retention

Jilimini retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (RA 9160, as amended).
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority or court order.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymized within a reasonable timeframe.

When personal data is no longer required, jilimini will securely delete or anonymize it in accordance with our data disposal procedures.

08 Data Security

Jilimini implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the jilimini Platform is encrypted using Transport Layer Security (TLS). Sensitive data stored in our systems is encrypted at rest.
• Access controls: Access to personal data is restricted to authorized jilimini personnel and service providers who require it to perform their duties. All access is logged and monitored.
• Firewalls and intrusion detection: Jilimini's infrastructure is protected by enterprise-grade firewalls and intrusion detection systems that monitor for suspicious activity around the clock.
• Regular security audits: Jilimini conducts regular security assessments and penetration testing to identify and address vulnerabilities in our systems.
• Staff training: All jilimini personnel who handle personal data receive regular training on data protection obligations and security best practices.

While jilimini takes all reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilimini will notify you and the National Privacy Commission (NPC) in accordance with our legal obligations under the Data Privacy Act of 2012.

09 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilimini. You may exercise any of these rights by contacting our Data Protection Officer (see Section 13):

Jilimini will respond to all data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

Please note that certain rights are subject to limitations. For example, jilimini may be unable to delete your data where retention is required by law (such as AML record-keeping obligations) or where the data is necessary for the establishment, exercise, or defense of legal claims.

If you are not satisfied with jilimini's response to your data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Children's Privacy

The jilimini Platform is strictly intended for adults aged 21 years and above. Jilimini does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any capacity.

If jilimini becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jilimini Platform, please contact our support team immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

11 Third-Party Links

The jilimini Platform may contain references to third-party services such as payment providers. Please note that jilimini does not control the privacy practices of third-party services and is not responsible for their privacy policies or data handling practices. We encourage you to review the privacy policies of any third-party service you use in connection with your jilimini account.

This Privacy Policy applies solely to personal data collected and processed by jilimini through the Platform. It does not apply to data collected by third parties, even where those third parties are involved in delivering services to you as a jilimini player.

12 Updates to This Policy

Jilimini reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players by posting a prominent notice on the Platform or by sending a notification to the email address associated with your account.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jilimini protects your personal information. Your continued use of the Platform following the publication of any changes constitutes your acknowledgment of the updated policy.

13 Contact & Data Protection Officer

Jilimini has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us using the details below.

For general support inquiries unrelated to data privacy, please contact our customer support team at [email protected], available 24 hours a day, 7 days a week.

If you wish to lodge a complaint about jilimini's data practices with the Philippine data protection authority, you may contact the National Privacy Commission (NPC) directly. Information about how to file a complaint with the NPC is available on the NPC's official website.